Contact & support
Tell us what happened and include your account email and the story or chapter involved — it gets you a faster answer.
Write to support@taleki.com. This address needs to be confirmed by the platform owner before launch promotion.
Reporting a story or comment
Use the report action on the chapter or comment itself. Reports go straight to the moderation queue with the context attached, which is faster than email.
Account and reading problems
For sign-in trouble, missing library entries or reading progress that looks wrong, include the device and browser you were using and roughly when it happened.
Coins and payments
Payment questions are handled under the Payment & refund terms. Include the order reference shown in your wallet.
Authors
For questions about publishing, classification or earnings, write from the email on your author account and name the story.
Support address and published response times require owner confirmation.